Are you looking for a way to increase your business sales? If so, voice broadcasting may be the solution you have been searching for. Voice broadcasting is a powerful tool that allows you to send recorded messages to large groups of people quickly and easily. In this blog post, we will discuss ten features that will help you increase your business sales using voice broadcasting.
1. Text-to-Speech Feature
This feature allows you to type your message and convert it into a voice message. This is great if you want to send a recorded message but do not have the time to record it yourself. Also, if you have a message you want to be sure is delivered clearly, this is a great option. You can select a voice from a list of available options and have the message played back to you before it is sent. The text-to-speech feature is just one of the many features that voice broadcasting has to offer.
2. Call Reporting and Analytics
This feature allows you to see how many people received your call, how many people listened to the entire message, and how many people hung up before the end. These analytics can help you determine the effectiveness of your call and make changes accordingly. Also, if you have a large call list, this feature can help you segment it so you can send targeted messages.
3. API Support
Your voice broadcasting solution should offer API support. This will allow you to integrate the solution with your CRM or other business software. This way, you can automate the process of sending voice messages. For example, you can set up a campaign in your CRM and have it automatically send a voice message to each new lead that comes in. In addition, you can use the API to trigger voice messages based on specific events, such as a customer placing an order or reaching a particular milestone. When used correctly, this feature can help you increase your sales by automating your follow-up process.
4. Multiple Language Support
This is another vital feature to look for in a voice broadcasting solution. If you have an international audience, you will want to be sure that your solution supports multiple languages. For example, you may like to send a message in English to your US customers and then have it translated into Spanish for your Mexican customers. This way, you can reach a wider audience and increase your chances of making a sale. Also, this feature can help you communicate with them more effectively if you have a multilingual workforce.
5. Press-1 campaigns
Many voice broadcasting solutions offer press-1 campaigns. This type of campaign allows you to prompt the person receiving your call to press a key on their phone if they are interested in learning more about your product or service. If they press the key, they will be transferred to a live agent who can close the sale. For example, if you sell a new product, you could use a press-1 campaign to transfer interested customers to your sales team. Also, if you are running a survey, you could use this campaign to gather customer feedback. Press-1 campaigns can be very effective in increasing your sales.
6. Automatic Retries
Another critical feature in a voice broadcasting solution is automatic retries. This feature allows you to automatically redial numbers that do not answer on the first try. This is useful if you are trying to reach many people and do not want to waste time manually redialing numbers. For example, if you are conducting a survey, you could use automatic retries to reach more people. Also, if you are trying to sell a product or service, you could use this feature to reach more potential customers.
Customers frequently receive calls from telemarketers and other businesses they do not want to talk to. This cannot be very pleasant and cause customers to avoid answering their phones. To help combat this problem, many voice broadcasting solutions offer AC-CID. This feature allows you to see the caller ID of the person calling you before you answer the phone. This way, you can decide whether or not to answer the call. For example, if you see that the caller ID says that the call is from a telemarketer, you can choose not to answer the call. This can help you avoid wasting time talking to people trying to sell you something you do not want. It is recommended that you use this feature if you are planning on conducting a large number of calls.
8. Call Recording
Voice broadcasting devices also offer call recording capabilities. This can be useful if you need to review calls for quality assurance or training purposes. It can also be helpful if you need to review a call for legal reasons. For example, if you are recording calls for customer service purposes, you can use the recordings to improve your customer service. Also, you can use the recordings to train new employees if you are recording calls for training purposes. Finally, if you are recording calls for legal reasons, you can use the recordings as evidence in a court case. In other words, call recording can be a helpful feature that can help you in many ways.
9. Easy DNC List Management
DNC means “do not call”. The DNC list is a list of phone numbers that businesses are not allowed to call. The DNC list is managed by the Federal Trade Commission (FTC). The FTC offers a website where you can check phone numbers to see if they are on the DNC list. If a phone number is on the DNC list, you are not allowed to call it. Voice broadcasting solutions typically offer easy DNC list management. The answer will automatically check the DNC list before making calls. If a phone number is on the DNC list, the solution will not call it. This can help you avoid violating the law and getting in trouble with the FTC.
10. A/B testing
Lastly, the good thing about some voice broadcasting solutions is that they offer A/B testing. This means you can test different versions of your message to see which one performs better. For example, you could try two different versions of your sales pitch to see which one gets more people to buy your product. Or, you could test two different versions of your customer service message to see which one gets more people to call you back. A/B testing can be a beneficial way to improve the effectiveness of your voice broadcasting campaign.
These are the ten vital features to look for in a voice broadcasting solution. When choosing a voice broadcasting solution, it is crucial to consider your specific needs. Not all solutions offer all of the features listed above. However, most solutions provide at least some of the features. Make sure to identify your business goals and objectives and use that to help you determine what actions and KPIs to go after. Once you know your business objectives and goals then you’ll be able to pinpoint the exact features you need in order to increase your business sales Therefore, choosing a solution that offers the features you need is essential. Otherwise, you may not be able to achieve your desired results.